Useless courier company!

This company is **** ( tracking no. ***) I have been waiting for my parcel since last week… yesterday I spoke to Tshepo who said the guys run out of time to deliver my parcel on Friday. Today I spoke to Cherries and she said that yesterday they run out of time. I paid for them to deliver now I am stuck at home waiting for delivery, I have a life they must stop lying , can parcel always be delivered by buffalo logistics