Unresolved issue and I still didn't receive my package!!!!

So at the second week of January I was supposed to receive my package, package was supposed to be delivered on 13th of January 2022. I received a sms saying that the package was delivered on the 13th of January at 19:21pm, at my surprise the address that my package had on it was my work address, second of all I got a sms at 19:21pm and the store was closed 18:00pm I contact Aramex a hour before we closed and they advised me that the agent will contact me and this was at 17:00. So the agent didn't call me at all. So after I got this sms I told myself maybe it's a security guy at the mall that signed for my package. The very next day I did a follow-up with the mall security and nothing was delivered. I then made a follow-up with ARAMEX and the sender, they then said that a case has been open up and they busy investigating the matter and this was on 14th of this month. So on 17th I made a follow up again Aramex gave me then a story of the sender wrote incorrect details on my package that's why it got delivered to the incorrect address, I then got in touch with the sender which she even send me pictures of the parcels she have send out the same day and it shows clearly my details on there my name contact number and address for my work place so for 2 days they kept on putting the blame on the sender. So every time I do a follow-up they told me to do the follow up with the sender and when the sender does a follow up they her that it been escalate with the receiver. On the 21st I decided to call in they told me that they have as the driver to go back to where he delivered the package to retrieve and deliver it to me. Then on yesterday they gave me a story that the driver was off on Thursday and that's why the driver went on Friday but he didn't find the security guy who signed for the package and that he will go back. It's been 2 weeks now this week it's the 3 week and I still didn't receive my package which I paid for!!!! My frustration so high that I feel it needs to be taken up by the law!!!!!! This company is trying to cover up for they mistakes they have made and blaming it on the next person!!!!!