Unhappy

I am having the wors experience with aramex, according to the tracking nr they are sending my pasel from durban to polokwane to sandton, passing mookgophong twice where it should be delivered. So frustrated! I am trying for 2 days to get a hold of them but its impossible! No luck on email, no luck on WhatsApp, no one is answering the phone. Will NEVER make use of Aramex again!