1 reviews | Active since Sept 2016
UNHAPPY CLIENT/POOR SERVICE DELIVERY
Waybill number - DBP*** I had a chat with one of your consultants on Saturday and let them know that the address that was there was for work so I changed it and they sent a message saying it had been changed , I waited and waited only for my tracking message saying it’s awaiting correct address of which I didn’t understand coz I had already spoken to someone about it , fine I let that one go and Sunday I get a call asking me if I’m available I said yes and the person I spoke to said they will come but they confirmed the wrong address I then told him the correct address he said no problem he knows where it is he will come deliver , I stayed the whole day in the house yesterday ( Sunday) waiting for the delivery and when I tracked the order it was now saying it has been scheduled for the next working day , why would you guys do this you are being inconsiderate I had things to do but coz you people called i stayed at home Like that is not enough you people called today in the morning ( Monday ) confirming my address and when I asked when the delivery will be made I’m told it’s gonna be on Tuesday, how long should I wait For a simple order like this , what’s so hard to communicate with correct details and information , you people are unconvincing me a lot , your customer service is the worst
