1 reviews | Active since Nov 2015
Unauthorized Delivery to a ********** Recipient
I recently placed an ad on OLX to sell an iPhone5. I was contacted on Friday the 6th of November by a Mr. Vincant Maleka who offered to pay courier fees and the fee for the cellphone if i sent it to him via Postnet on a Saturday delivery. <br> <br> It was not long after that i received a proof of payment from Mr. Maleka which after close study i found to be a ********** document due to some spelling errors, i have kept proof of this document as well. I contacted Postnet on the 7th of November to stop the delivery. They then claimed to have received a call from a male claiming to be my boyfriend, telling him not to cancel the package.<br> <br> I immediately contacted Aramex, the delivery company for Postnet at 12 : 04 On Saturday the 7th ( i also have proof of my call logs). They told me that the delivery was in fact stopped and that the package was being held at Oakdene.<br> <br> Despite my efforts Aramex then released the package to an \Elias"not a Vincent Maleka and did so against my will. I phoned several times to stop delivery. <br> <br> Since then i have attempted to resolve this case and claim back from Aramex to no avail. None of my emails are rep**** to and none of my calls are returned."""
Thank you for taking the time to share your comments with us and taking my call.
Kindly accept our apologies on how we handled your complaint. As per our telephone call we will contact you later for the tracking number so that we are able to investigate further on the current status of the parcel.
Thank you for giving us the opportunity to resolve this matter.
Kind Regards
Tshegofatso Dubula
Thank you for taking the time to share your comments with us and taking my call.
Kindly accept our apologies on how we handled your complaint. As per our telephone call we will contact you later for the tracking number so that we are able to investigate further on the current status of the parcel.
Thank you for giving us the opportunity to resolve this matter.
Kind Regards
Tshegofatso Dubula
