Ultra Slow Service

I use Aramex Global Shopper often. The parcels move very quickly from overseas until they get to Johannesburg.Then it is if your parcel just is not important anymore. And playing the Blaming Game is a favorite. If it is not Customs then it is the CV Cage (whatever that may be). Parcels are lying for two weeks to be cleared through Customs and once they are cleared it takes several days to weeks for them to get to you. Last week it took Aramex three days to deliver two of my parcels after advising me that it is out for delivery on the first day. Yet we have to listen to their telephonic message of how impressed we should be with their Lighting fast service.