Three months back I sent a Tender document via Aramex two weeks (14working days) before the closing date of the tender and the document was delivered after three weeks (21 working days) and unfortunately, I lost like that

Three months back I sent a Tender document via Aramex two weeks (14working days) before the closing date of the tender and the document was delivered after three weeks (21 working days) and unfortunately, I lost like that. then again, I made a very stupid mistake by trusting them again (Aramex) last week send a document that was closing today 25th May at 12h00 noon and unfortunately the document is still with them, and they have no more lies to tell me and they have decided to ignore me. And my good people who ever who want his or her parcel to be delivered on time never ever used Aramex those people are a **** all they are good at will be taking your money and they will never deliver but instead they will ignored all your calls and WhatsApp when you want to enquire.