sM
sizakele M
1 reviews | Active since Dec 2015
30 Dec 2015, 17:17
this is my second complaint still waiting for feed
***. Can somebody get back to me this is the 2nd time iam complaing about same issue I received short,its been 3 and a half weeks now and only when I complaint first time after about 2 went pass with no feedback only when I complained here somebody phoned me the following day to say my query been investigated but till today I have not received any news iam very upset I have lost a lot of money and worse I <br> p<br> paid custom fee only to get short order
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Aramex South Africa's replyOfficial
31 Dec 2015, 16:50Hello prettymoola,
Your query is receiving highest level of attention and I can assure you that we have not ignored you at all, at times such claims do take sometime as the investigations need to be done thoroughly before any decision is taken, you will be receiving further communication next week on the progress of your shipment.
Regards
Tefo Rakharebe
Contact Centre Manager
Your query is receiving highest level of attention and I can assure you that we have not ignored you at all, at times such claims do take sometime as the investigations need to be done thoroughly before any decision is taken, you will be receiving further communication next week on the progress of your shipment.
Regards
Tefo Rakharebe
Contact Centre Manager
Aramex South Africa's reply31 Dec 2015, 16:50
Official
Hello prettymoola,
Your query is receiving highest level of attention and I can assure you that we have not ignored you at all, at times such claims do take sometime as the investigations need to be done thoroughly before any decision is taken, you will be receiving further communication next week on the progress of your shipment.
Regards
Tefo Rakharebe
Contact Centre Manager
Your query is receiving highest level of attention and I can assure you that we have not ignored you at all, at times such claims do take sometime as the investigations need to be done thoroughly before any decision is taken, you will be receiving further communication next week on the progress of your shipment.
Regards
Tefo Rakharebe
Contact Centre Manager