1 reviews | Active since Jun 2015
This company will take your package and your money
Friday last week 18/03/2016 I posted package for delivery on time so that it will get to the right people on time.<br> yday the 23/03/2016 i call where is my over night package the answer, the answer was there only collected yday for sum reason n not on Friday or Tuesday.<br> <br> today i call the company first response i got was that the package will now not be a over night package but will take 3 working days so i expect it to be delivered only on Wednesday next week<br> unacceptable then i called again n this lady at customer care lies and says there tryed delivering the package but the person there had to delieve to phone was off so left it there. yet when i call the phone of this person is on now how are we as customers suppose to believe and trust youll with our goods<br>
Thank you for sharing your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions, we are investigating the circumstances that lead to the delay on this shipment in order for us to take corrective action. However we are arranging an emergency delivery this evening while we investigate.
We would like to assure you of our commitment to you and our ensure we deliver a world class service.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Thank you for sharing your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions, we are investigating the circumstances that lead to the delay on this shipment in order for us to take corrective action. However we are arranging an emergency delivery this evening while we investigate.
We would like to assure you of our commitment to you and our ensure we deliver a world class service.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
