They don't value the importance of parcel to the customers

They are so useless, they don't care or check up if the parcel is delivered to the right address, they just rush to deliver without double checking if this is the right person to deliver the parcel too, they promise lies to the shop that we would call your customers upon delivery the parcel and which they don't even do that, parcel JDD*** which was delivered on wrong address no even phone call before delivery, which it is useless courier company that doesn't value the customer parcel so useless