1 reviews | Active since Sept 2015
THEY COMPLETELY DELAYED MY BUSINESS DOCUMENTS
I COURIERED BUSINESS DOCUMENTS THROUGH ARAMEX AT POSTNET SOUTHLAKE, WHICH ARE NEEDED TO CLEAR SHIPPING CONTAINERS OF PERISHABLES OUT OF HARBOUR IN LAGOS. I GAVE MY DOCUMENTS INTO POSTNET ON TUESDAY AFTERNOON AT16:58 ON 01/09/15 HOPING THEY WOULD LEAVE WEDNESDAY 02/09/15. <br> <br> ARAMEX DID NOT EVEN CARE TO AT LEAST CONTACT US AND NOTIFY OR APOLOGISE FOR A DELAY OR WHATEVER, WE HAD TO CALL IN AT POSTNET SO THEY CAN CALL THE TO FIND OUT WHAT IS HAPPENING WITH OUR PACKAGE, AND THEIR REPLY WAS THAT (THEY CANNOT TELL WHAT IS GOING ON!!!) <br> <br> TODAY IS MONDAY 07/09/15. THE DOCUMENTS HAVE NOT ARRIVED YET, OUR SHIPPING CONTAINERS ARE SITTING IN HARBOUR SINCE THURSDAY, OUR CLEARING AGENTS AND CLIENTS ARE WAITING AND WE HAVE ALREADY LOST 40% OF THE CLIENTELE AWAITING OUR PRODUCTS.<br> ARAMEX COURIER SERVICE CAN REALLY RUIN YOUR BUSINESS, YOUR REPUTATION AND YOUR PROFIT.
Thank you for taking the time to share your comments with us.
Kindly accept our humble apologies for the great inconvenience caused to you in this regard,
We tried calling you however the phone was just ringing, kindly assist with the tracking number of the shipment so that we can investigate the reason behind the delay and get back to you with feedback .
Kind Regards
Tshegofatso Dubula
Thank you for taking the time to share your comments with us.
Kindly accept our humble apologies for the great inconvenience caused to you in this regard,
We tried calling you however the phone was just ringing, kindly assist with the tracking number of the shipment so that we can investigate the reason behind the delay and get back to you with feedback .
Kind Regards
Tshegofatso Dubula
