The worst service ever

<p>I am very angry and frustrated of the service i received from Aramex ,i sent a package worth R600 on the first week in February and the person i sent to received a wrong package and i was told that i cannot be refunded for my parcel that was misplaced by Aramex on there side where the waybill was swopped and the person i sent the parcel to received someone elses package and i lost R600 from this fault on there side , this is outrageous and unacceptable and how much people are being ****** like this and they just say its at own risk , the regional manager Ronel never gets back to me and isf thats how they run they company there company then they must close it because customer service is the most important part of being a successful business and i want my parcel refunded or else im putting this on social media and will let everyone know the bad service Aramex gives</p> <p> </p> <p>Thanks</p> <p>Aqeelah Benjamin</p> <p> ********** 614</p>