The worst courier company

Very disappointed. I ordered 24 November 2023 from Old School. They’ve send an email that the order will be delayed as they had a lot of orders, which was fine with me because I only need the parcel before Christmas. I received an email on the 12th of December that my order is going out for delivery with Aramex. I then checked the parcel to make sure that I will be able to collect it from the address I gave them as we live on a farm and need to use a farmstall so that our parcels can be delivered there. I emailed Old school again and they said they will follow up with Aramex. They said the parcel is delivered. I drove all the way to the farmstall to collect my parcel and when I came there, there was still nothing. I emailed again an again, tried to call Aramex myself but no one answered or rep****. It shows on the aramex tracking that the parcel is still in PE and not been delivered yet. I wanted to give this parcel for my husband for Christmas. I needed to buy another present for him. I still don’t have my parcel. It’s end on December and no update or parcel yet. Aramex don’t reply or react to this situation. How is this fair? I hope that this situation will be solved so that I can receive my parcel.