The absolute worst
<p>Went to Cape Town to go shoot for a client, asked family to send camera charger to Gardens Cape Town. Charger handed in at Pick n Pay express on the 22nd January on waybill number ********** 6581. It's 5 days later and package still hasn't arrived, call center can't pick up waybill number on system even though correct waybill number provided. </p> <p>Aramex have absolutely ruined my reputation I could not shoot for my client and my charger is most probably lost and I'll have to fork out cash to buy another one. </p> <p> </p> <p>The cliche that says "you get what you pay for" certainly applies to Aramex, cheap isn't always best. </p> <p> </p> <p>Im flying back to Johannesburg in two days and I don't know how or who's going to send my DSLR charger back. </p>
Dear Welile
Thank you for bringing this matter to our attention.
We apologize for the inconvenience caused and would like to investigate this matter further.
The matter has been escalated to our contact center seniors and contact will be made with you shortly.
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear Welile
Thank you for bringing this matter to our attention.
We apologize for the inconvenience caused and would like to investigate this matter further.
The matter has been escalated to our contact center seniors and contact will be made with you shortly.
Kind Regards,
Customer Care Johannesburg - Aramex SA
