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1 reviews | Active since May 2016

20 Aug 2016, 10:30

Terrible Service from India Global Shopper

<p>I've receive a parcel in my India Global Shopper Account on the 8th August ( ********** 421).</p> <p>I loaded the Commercial Invoice immediatly as usual. Today is the 20th August and still it shows no Invoice.</p> <p>I've e-mails and phoned numerous times requesting to forward the parcel asap for it's a wedding gift.</p> <p>Still nothing! I don't know what else to do anymore..... The service is really pethetic....</p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply02 Sept 2016, 10:35
Official

Dear Steph****Boshoff,

Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused in this regards.

We have resolved the delay experienced at origin point and address the relevant parties involved. We are very pleased that the shipment has now been delivered to you in tact. Specific measure have been put in place to prevent this from happening again.

If you need any further assistance please contact us again.

Kind Regards,
Aramex SA