TERRIBLE SERVICE

WORST COMPANY EVERY!!!!! I PLACED AN ORDER 3 WEEKS AGO, I STILL HAVENT RECEIVED MY ROUTER. THE CONSULTANTS KEEP GIVING ME THE RUN AROUND, NO ONE KNOWS WHAT THEY ARE DOING. THEY KEEP SENDING THE ROUTER TO AN UNKNOWN ADDRESS. I'VE BEEN SITTING WITH NO INTERNET FOR 5 DAYS BECAUSE ARAMEX FAILED TO DELIVER. NOW THAT I WANT TO CANCEL THIS WHOLE THING BECAUSE I HAVENT RECEIVED MY ROUTER THEY TELL ME THERES A PENALTY FEE OF R2700 AFTER THEY MESSED THE WHOLE ORDER UP AND INCONVENIENCED ME. UP UNTIL NOW NO ONE CAN TELL ME WHERE THE HELL THE ROUTER IS AND WHEN IT WILL BE DELIVERED!!! THE CONSULTANT BIANCA WHO WAS DEALING WITH THE REQUEST BLATANTLY IGNORES MY CALLS AND SOUNDS EXTREMELY IRRITATED WHEN I CONTACT HER TO RESOLVE THE MATTER. I AM EXTREMELY DISAPPOINTED.