Talking to a Brick Wall

<p>Dear Aramex, I am absolutely sick and tired of waiting for feedback from you guys. We are Global Shopper members (for which we even paid the sign up fee, even though we could've gotten it through numerous channels at no cost) and have shipped 12 packages through AGS. I am extremely disappointed in the service we have received over the past few months. During the shipping process I called your switchboard numerous times to try and get hold of someone who could help me with AGS enquiries, your switchboard promised that someone would get back to me ASAP. This never happened. It got to the point where I was calling numerous times a day - the switchboard operator even got upset with me for calling back so many times - this because your guys weren't getting back to me,</p> <p>Further to this I sent an email to Vusi Nkosi on Sep 1 requesting tax invoices for multiple shipments. Since then I have sent three more emails with no response whatsoever. Our accounts department has also sent (and made calls) numerous emails requesting the same - but absolutely no response has been received.</p> <p>Trying to talk to Aramex is like talking to a brick wall.</p> <p>I will not be treated like this, and neither will I let our company be treated in this way.</p> <p>It's so sorry to see that a company that I was so excited about working with has let us down on such a tremendous scale.</p>