UU
User U

1 reviews | Active since Jul 2016

17 Jul 2016, 18:52

****** goods from my shipment

<p><br />Missing items from my parcel :</p> <p>waybill no : ********** 4470</p> <p><br />Good day</p> <p>I would like to inform you that I have goods messing form my parcel , I was suppose to receive 40 wrist watch but now on the parcel I got a shock of my like when I only saw few wrist watches.</p> <p>Even they confirmed how many watched were there from our previous communication. I am so disappointed at Aramex , i didn't know if the people that inspect the goods are also *****'s.</p> <p>I will attached pictures that shows that I only received how many watched when I opened the parcels . I will have to lay a complaint because I have been charged too much money for this parcel to be cleared by Customs , and now to loose my goods it's something else .</p> <p>Thank you</p> <p> </p>

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply19 Jul 2016, 14:27
Official

Dear brownskin-zee-mshumpela,

Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused in this regard.

We are currently investigating the matter in much detail and will be in touch with you throughout the process. The comprehensive investigations is across various department, including Customs, and will need some time to gather all the facts.

We will however keep in touch with you during this process.

Kind Regards,

Aramex SA