****** goods

<p>On Saturday the 17th of September i send ten parcel with Aramex stoor to door, The parcels was not picket up and were only picket up on Monday according to the Bloemfontein branch, i can live with that because Odendaalsrus is seen as an outlying area so collection can be slow. The parcels was never scanned in and only when they reached Johannesburg were they scanned in to the system, while being at the Johannesburg depot 5 of the parcels got "******" but the other five was delivered</p> <p>On Monday i was contacted by Thozama Madikane the CSD Supervisor and told me that the JHB branch had a ******* and some of my parcels was ****** and i must please email her the invoice with the amount the goods was worth, I did so also linking sites with the same product so she can see i am not inflating prices.</p> <p>She contacted me today (Friday 23rd September) to tell me one parcel was found, they delivered it to the client and he immediately send me photos of damage that was done to it.</p> <p>When i emailed her the photos of the damage she rep**** that Aramex will not cover the damage or loss because there is no insurance on Store to Door.</p> <p>Why did you need my invoice then?</p> <p>To get the amount so you can claim from your insurance? And then tell me "you can go play we will not help"</p> <p>Also why did the "*****’s" just take five parcels and not all, They were in the same depot with exactly the same contents</p> <p>And after all this you want to give me a few Store to Door bags to say sorry,. Do the bags cost close to R18 000?</p> <p>An international courier that is like this, no Aramex i really expected more. We in small town rely on a good cost-effective service and at the moment SAPO is doing a better job, especially at scanning the parcel at every depot so that you and the client can track it. Not scan it in when you feel like it</p> <p>I really expect an answer about this because I have a few very angry client on my back, and YOU made the mistake</p>