GD
Genevieve D
1 reviews | Active since Sept 2012
02 Jul 2015, 12:29
Still waiting
I am still waiting on a parcel that should have at least arrived by yesterday. I was promised delivery by Tuesday, when that did not happen, they promised by Wednesday (yesterday). Still nothing.<br>
Helpful (0)
Replies (1)0
Replies (1)
Aramex South Africa's replyOfficial
03 Jul 2015, 08:01Hello gendaniels,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused to you in this regard. As per our discussions with you the initial delay in deliver will be addressed and corrective measures will be taken. I am however very happy that you did receive your parcel yesterday.
If you need any further assistance please don't hesitate to contact us.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused to you in this regard. As per our discussions with you the initial delay in deliver will be addressed and corrective measures will be taken. I am however very happy that you did receive your parcel yesterday.
If you need any further assistance please don't hesitate to contact us.
Kind Regards,
Hein Bruyns
Customer Service Executive
Aramex South Africa's reply03 Jul 2015, 08:01
Official
Hello gendaniels,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused to you in this regard. As per our discussions with you the initial delay in deliver will be addressed and corrective measures will be taken. I am however very happy that you did receive your parcel yesterday.
If you need any further assistance please don't hesitate to contact us.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused to you in this regard. As per our discussions with you the initial delay in deliver will be addressed and corrective measures will be taken. I am however very happy that you did receive your parcel yesterday.
If you need any further assistance please don't hesitate to contact us.
Kind Regards,
Hein Bruyns
Customer Service Executive