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dhiresheniyer D

1 reviews | Active since Dec 2016

20 Dec 2016, 14:21

Still poor customer service and feedback

<p>Langton Ncube contacted me on the 5th Dec, to resend an updated invoice of the items purchased which i did the next day. Didnt receive a response back from Langton after sending 2 emails to him asking for feedback? Im hoping to receive my items at least before xmas, which im beginning to highly doubt?</p> <p> </p> <p>I followed procedures and sent a new invoice the next day but have not received feedback with regards to my orders from Langton Ncube in 2 weeks. At least a courteousy feedback email or call would be sufficient??</p> <p> </p> <p>Regards</p> <p> </p> <p>Dhireshen Iyer</p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply20 Dec 2016, 15:30
Official

Dear Dhiresh,

The matter has been escalated to the Imports Manager.

We have requested an urgent update.

Kind regards

Customer Care Johannesburg - Aramex SA