GM
Gena M
1 reviews | Active since Apr 2011
18 Jun 2015, 14:57
Still No Delivery Again
Again i am in the dark all docs has been sended, but the parcel is still in Customs. And no one is telling me why.<br> I am so fedup in waiting for them please note i will tell every one i now not to use your service the parcel is not getting cleared but everything is sended. <br> <br> Other people that has complained got there parcels yesterday that was also with the CBCU so why is mine still be held WHY<br> Clinton would have given me a answer before 9am this morning<br> WELL I AM STILL WAITING U HAVE THE WORST CUSTOMER SERVICE EVER.
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Replies (1)
Aramex South Africa's replyOfficial
18 Jun 2015, 16:22Hello gena01,
We sincerly apologies for the service you experienced with Aramex.
Kindly be advised that payment has been made to customs and we are awaiting the release of the shipment.
We value you as a customer and we are certainly making it a prioprity for us to obatain a release as soon as possible .
Thank you for providing us an oppotunity to reslove this matter.
Thank you kindly.
Yours in Service,
T****ha Pillay
We sincerly apologies for the service you experienced with Aramex.
Kindly be advised that payment has been made to customs and we are awaiting the release of the shipment.
We value you as a customer and we are certainly making it a prioprity for us to obatain a release as soon as possible .
Thank you for providing us an oppotunity to reslove this matter.
Thank you kindly.
Yours in Service,
T****ha Pillay
Aramex South Africa's reply18 Jun 2015, 16:22
Official
Hello gena01,
We sincerly apologies for the service you experienced with Aramex.
Kindly be advised that payment has been made to customs and we are awaiting the release of the shipment.
We value you as a customer and we are certainly making it a prioprity for us to obatain a release as soon as possible .
Thank you for providing us an oppotunity to reslove this matter.
Thank you kindly.
Yours in Service,
T****ha Pillay
We sincerly apologies for the service you experienced with Aramex.
Kindly be advised that payment has been made to customs and we are awaiting the release of the shipment.
We value you as a customer and we are certainly making it a prioprity for us to obatain a release as soon as possible .
Thank you for providing us an oppotunity to reslove this matter.
Thank you kindly.
Yours in Service,
T****ha Pillay