STAY AWAY FROM ARAMEX, GLOBAL SHOPPER!!!

I was prompted to provide additional information to clear my parcel at customs on 07 June 2021. I provided the required information then, no response. I then visited the link again and re-entered my details on 20 June; sent a follow up email to *** (as advised in the "additional information required" email) and I still have not heard back from anyone.

I sent another follow up email on 22 June 2021 and I still have not received a response nor a call. As someone who works in the service delivery industry, I am appalled by the level of service that Aramex provide. That's even an overstatement - there is no service.

How is it that one of my two Prime packages was delivered on 07 June 2021, but the other one (which was shipped at the same time, from the same location) still has not been delivered today? The ETA said that it would be delivered by 22 June and I am still waiting to hear from you.

Are your clients a joke to you? If this is how you conduct business, I will not be using your services again. If you shop online and see that the delivery company is ARAMEX, spare yourself by going elsewhere.