sK
shaun K
1 reviews | Active since Oct 2013
06 Feb 2015, 09:36
SHOP & SHIP IS A WASTE OF TIME AND MONEY
Dont bother using this service, ARAMEX is now run just like every other company from the middle east. They dont care abour customer service and dont respond or follow up. <br> <br> I have a package that arrived at their NY office on 26 Feb, it got to South Africa on monday 2nd. As of today after following up everyday and telling them that I have a deadline of today I still dont have my package and still dont have any answers, no calls, no email nothing. <br> <br> Pathetic waste of time service. I'm not an importer just needed to get my watch back from a friend in the US. DONT USE THEM! Go elsewhere. <br>
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Aramex South Africa's replyOfficial
06 Feb 2015, 16:58Hello kotters,
Please accept our sincere apologies for the inconvenience you may have experienced in regards to the delivery of waybill .
At Aramex we take pride in ensuring our customer's satisfaction.
We have investigated the situation.
Kindly note that your shipment is currently held in customs, as soon as shipment is released delivery arrangements will be made.
As a testament to our customers we strive for customer service perfection.
We deeply value your relationship with Aramex. Aramex is committed to providing you with the highest level of service simply because our customers deserve the very best.
Yours in service,
T****ha Pillay
CSD Team Leader
Please accept our sincere apologies for the inconvenience you may have experienced in regards to the delivery of waybill .
At Aramex we take pride in ensuring our customer's satisfaction.
We have investigated the situation.
Kindly note that your shipment is currently held in customs, as soon as shipment is released delivery arrangements will be made.
As a testament to our customers we strive for customer service perfection.
We deeply value your relationship with Aramex. Aramex is committed to providing you with the highest level of service simply because our customers deserve the very best.
Yours in service,
T****ha Pillay
CSD Team Leader
Aramex South Africa's reply06 Feb 2015, 16:58
Official
Hello kotters,
Please accept our sincere apologies for the inconvenience you may have experienced in regards to the delivery of waybill .
At Aramex we take pride in ensuring our customer's satisfaction.
We have investigated the situation.
Kindly note that your shipment is currently held in customs, as soon as shipment is released delivery arrangements will be made.
As a testament to our customers we strive for customer service perfection.
We deeply value your relationship with Aramex. Aramex is committed to providing you with the highest level of service simply because our customers deserve the very best.
Yours in service,
T****ha Pillay
CSD Team Leader
Please accept our sincere apologies for the inconvenience you may have experienced in regards to the delivery of waybill .
At Aramex we take pride in ensuring our customer's satisfaction.
We have investigated the situation.
Kindly note that your shipment is currently held in customs, as soon as shipment is released delivery arrangements will be made.
As a testament to our customers we strive for customer service perfection.
We deeply value your relationship with Aramex. Aramex is committed to providing you with the highest level of service simply because our customers deserve the very best.
Yours in service,
T****ha Pillay
CSD Team Leader