Shocking service for Aramex and so called team leader Lindsay Germishuizen

<p>Waybill ********** 7821 imported form the Uk with a no charge invoice as it was a replacement item because the original item never arrived. The first shipment went through Aramex and all duty and vat amounts were paid. The replacement item came in with Dawnwing and when explained the story to Dawnwing they had to transfer it to Aramex as they had done the original clearance. The parcel has been in johannesburg for one month now and transferred to Lindsay 28th September. When followed up with Lindsay two weeks later he knew nothing about it although i was copied in on the email when it was transferrred to him. A few days later i eventually managed to get hold of him on the telephone and he agreed he was aware of it and would get back to me before the end of the day which was last week Tuesday, i am still waiting for a returned call or a return email for more than a week. How does a person with this sort of customer service become a team leader ??? Clinton and Langton also copied in on the mails and belive it or not also no reply.</p> <p> </p> <p>I want answers today.</p> <p> </p>