Shocking Service

Worst courier in South Africa. Parcel posted on 5/6/2020. Parcel collected on the 5/6/2020 at 17h25 by Amarex SA. Parcel arrived in Cape Town depot on 7/6/2020 at 14h53. SMS wast sent for collection on Monday the 8th . On arrival no parcel available. Went back on the Friday still no parcel. Excuse given was that the parcel was still in Port Elizabeth. Despite numerous telephone calls and denial of receipt by Aramex Cape Town I traced the parcel to the Aramex Cape Town Depot. For a period of almost an hour yesterday the 18th no-one at Cape Town would answer the phone. After finally getting through to PE it was acknowledged that the parcel was in Cape Town but could still not be found. The excuses were totally unacceptable. I have still had no response now two weeks later. Aramex just refuses to return calls or put you through to management. Their advertising logo "Your parcel has never been in safer hands" is absolutely false advertising.