Shocking service continues
<p>I have still not had a response from aramex despite forwarding documentation as requested. </p>
Dear Ms Adam
A Customer Care Supervisor will be in contact shortly to obtain more details from you as the review information does not specify what the complaint pertains to.
Kind regards
Customer Care Johannesburg - Aramex SA
Dear Ms Adam
A Customer Care Supervisor will be in contact shortly to obtain more details from you as the review information does not specify what the complaint pertains to.
Kind regards
Customer Care Johannesburg - Aramex SA
Dear Ms Adam
With reference to the shipment in question, we apologise for any inconvenience you may have suffered.
Although we have communicated with you telephonically, we would formally like to provide you with the following response.
When signing the waybill and dropping the package into the Aramex Drop Box you have accepted the legal and binding terms and conditions which clearly state that Insurance is not offered on this service.
Should additional insurance be required it is advisable to contact your nearest Aramex Office for assistance on moving the shipment on an alternative service.
Due to the fact that the parcel is not insured, we are not able to agree to any compensation.
We thank you for your time and trust you will find the above in order in terms of the legality of the terms and conditions Aramex South Africa.
Kind regards
Customer Care Johannesburg - Aramex SA
Dear Ms Adam
With reference to the shipment in question, we apologise for any inconvenience you may have suffered.
Although we have communicated with you telephonically, we would formally like to provide you with the following response.
When signing the waybill and dropping the package into the Aramex Drop Box you have accepted the legal and binding terms and conditions which clearly state that Insurance is not offered on this service.
Should additional insurance be required it is advisable to contact your nearest Aramex Office for assistance on moving the shipment on an alternative service.
Due to the fact that the parcel is not insured, we are not able to agree to any compensation.
We thank you for your time and trust you will find the above in order in terms of the legality of the terms and conditions Aramex South Africa.
Kind regards
Customer Care Johannesburg - Aramex SA