1 reviews | Active since Oct 2016

05 Oct 2016, 10:59

Shocking service

<p>I am horrified by the lack of service received from Aramex. I sent a parcel via a drop box and received a call a week a later to say that it had been ******. No explanation, no apology whatsoever. I emailed Aramex 2 weeks ago requesting contact details for their customer care line....to date, I have still received nothing.</p> <p> </p> <p>I will never use their service again.</p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply10 Oct 2016, 15:20
Official

Dear Ms Adam

Thank you for bringing this to our attention.

We would like to investigate and assist you as best possible. Kindly advise the waybill number please.

Kind regards

Johannesburg Customer Care