Shocking Service

I was sent my 40th birthday present from my godmother from cpt on overnight to be delivered 18th dec ...whatever<br> ......i am yet to receive my parcel...i have spent well over 400 rand on phone calls to Aramex following up...they continuously have had my mispelling of address corrected to continuously be told my parcel is undeliverable, of course cayse no sych address exists. It is december i have made arrangements with Aramex day in and day out for specific delivery times only to wait day in and day out for hours for them not to arrive. I finally spoke to a so called supervisor today who arranged to take personal eesponsibility for deliver and agreed for 18h30 as i would then be home ....what a joke 17h20 they left a voicemail saying undeliverable. ...of course as no one is home retards!!!!!! Not sure what clock Aramex has in their offices...it clearly does not work....i was left a voicemail telling me to call the closed office....***... i am extremely angry and disappointed and still have no gift! !!! Simply pathetic service and a disgusting company to deal with that have cost me personally a fortune in phone calls.....Just shocking!!!!