****TY SERVICE FROM ARAMEX

On the 16 of May I couriered 2 parcels using Aramex services via Pick and Pay Port Shepstone and my delivery had to be sent to Port Elizabeth.

On the 17 of May my sister received 2 parcels 1 of which was a parcel that I had sent and another parcel which was just paper work (summons).My sister called me to ask if I had sent paper work which contained my delivery note on it, I said no the second parcel that I had sent contained Dates from Saudi Arabia and a roll of pastry. To the value of R500.

We contacted Aramex and Queried with them, they sent the driver out to come and collect the paper work from my sister's place and checked his vehicle. Yet the parcel that we had sent was not in the vehicle.

After numerous calls to Aramex Dbn And Port Elizabeth the manager said to me that clearly this has been a fault of their driver or the person that collected the parcel because they had mixed the parcels up and clearly sent the wrong parcel to the wrong place or visa versa. ARAMEX then assured us that they will do a ground search and check with all their depos.

Today being the 22 of May the parcel has still not been found and I have not yet been given feedback until I myself or my mom contacted the company.

The Manager says that the goods are not insured and they can not re imburse me at all and that the only way they could help me is by giving me a free courier !!! I mean like seriously after losing R600 you offer me R99.

Sorry to say That I will not tolerate that kind of service especially if it was a fault by one of your staff...

ARAMEX YOUR SERVICE SUCKS!!!