1 reviews | Active since May 2016
Service sucks
<p>To update my last 2 reviews on Aramex. After complying with the company policy that cell phone batteries were not allowed, I duly removed them. BUT some bright spark who clearly was too LAZY to check and decided to hold back my parcel. It is now more than 2 weeks that my children are still waiting for their Christmas presents!!!!!!! Considering that I sent it off BEFORE Christmas. THANKS FOR NOTHING ARAMEX. YOU SUC****!!!!</p>
Dear Rhona
Thank you for bringing the matter to our attention.
According to the scanning history on our system, there is no indication that your parcel was stopped because of a hazardous substance that might have accompanied the parcel.
Your parcel was received on the 3rd of January and moved from South Africa on the 4th and was delivered on the 9th of January 2017.
We have confirmation that contact was made with you regarding the matter and that our consultants had advised that this was delivered and await your confirmation of receipt.
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear Rhona
Thank you for bringing the matter to our attention.
According to the scanning history on our system, there is no indication that your parcel was stopped because of a hazardous substance that might have accompanied the parcel.
Your parcel was received on the 3rd of January and moved from South Africa on the 4th and was delivered on the 9th of January 2017.
We have confirmation that contact was made with you regarding the matter and that our consultants had advised that this was delivered and await your confirmation of receipt.
Kind Regards,
Customer Care Johannesburg - Aramex SA