JL
Jan L
1 reviews | Active since Sept 2013
29 Jun 2015, 13:50
Service so Quick, I had pinch myself
A package arrived before the weekend in South Africa, I sent through the invoice to Kamo (my first time doing pre-clearance) today (monday, after the weekend) My package has been cleared from Customs in record time and is processed to be delivered to me. This is the 5th time I have had the pleasure of being helped by her, even though there was problems with previous packages in the past and she has gone the extra mile on each of my shipments, restoring my faith in Aramex. I will be trying the global shopper due to her service very soon.<br> <br> I am honestly so happy with the service it has gotten better and better and now I do believe this company to be world class
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Replies (1)
Aramex South Africa's replyOfficial
29 Jun 2015, 15:33Hello Mr. Louw,
Thank you so much for taking the time to share your comments with us.
We really value your positive feedback and comments. We are working very hard at streamlining process and procedures to benefit you, our valued customer on a daily basis.
Receiving such fantastic feedback from you lets us know that we are on the right track.
We will continue to innovate and improve our process daily to ensure that you receive a world class service.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you so much for taking the time to share your comments with us.
We really value your positive feedback and comments. We are working very hard at streamlining process and procedures to benefit you, our valued customer on a daily basis.
Receiving such fantastic feedback from you lets us know that we are on the right track.
We will continue to innovate and improve our process daily to ensure that you receive a world class service.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Aramex South Africa's reply29 Jun 2015, 15:33
Official
Hello Mr. Louw,
Thank you so much for taking the time to share your comments with us.
We really value your positive feedback and comments. We are working very hard at streamlining process and procedures to benefit you, our valued customer on a daily basis.
Receiving such fantastic feedback from you lets us know that we are on the right track.
We will continue to innovate and improve our process daily to ensure that you receive a world class service.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you so much for taking the time to share your comments with us.
We really value your positive feedback and comments. We are working very hard at streamlining process and procedures to benefit you, our valued customer on a daily basis.
Receiving such fantastic feedback from you lets us know that we are on the right track.
We will continue to innovate and improve our process daily to ensure that you receive a world class service.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive