Service Or ****

On the 26th of October I requested a pickup #cwc***2, after seeing no action on the tracking portal I phoned your office on the 2nd, which I heard that a query was made with the "queries" department. The following day I then sent an email the same day to the below ***, ***, ***, ***, ***, *** and I never got a reply. Then yesterday 8 November I called again requesting the status of the pick up, I chatted to a Theo Naidoo, and still no-one is helping. After all my efforts i asked myself why all these people seem not to care about my pickup [actually not my pickup, but importantly it is THEIR JOB]: is this a case of 1. systematic institutionalized xenophobia 2. is my parcel so small that this team think its a waste of their time 3. or this team just rocks up at work merely for the salary, and don't want to lift a finger to earn that salary 4. is that Aramex use this portal to swindle money from people