******* Service at Aramex

Terrible Experience. According to their tracking system my order will be delivered on the 29th November. Its the 3rd of Dec and I have not received my order. Whenever I call, I am told stories. 29th: I was told they dont have a correct address - I gave it to them and was told my parcel will be delivered after 12pm; it was not delivered. Monday the 2nd, I was told there is no record of the call I made on Friday and that they still dont have my address. The lady took my address and said she will make sure I get the delivery sms either yesterday or this morning, that never happened. I call again this morning the 3rd I am told my issue has been escalated; I will be called within an hour or two. Lies and more lies! Nobody called me. I call back, I am told I must call the supplier myself. I am so so tired of the run arounds.