************* service

Client send an urgent parcel to me. When I want to react my parcel, it said that I did not answer my phone or the intercom. i asked for a call log as proof he called me and I received a message to say have a good day. I did send them my call log to show I have not received any messages or calls. I need that parcel urgently and the service is bad. there is no way you can speak to an agent personally it is only through whatsapp or chatbod. I am super irritated. I spoke to Talent and no effort was put in to help me solve the problem