****s, kept lying about delivering. 5 days later nothing delivering such a poor service

I'm very disappointed with Aramex my tracking no is *** and since Monday I've been waiting in my parcel from International. I called over and over they told me Tuesday my parcel is out for delivery, I waited tge whole day and Wednesday I called again they told me same thing tge guy even said they escalated my parcel. Thursday called again as I've been waiting for the Aramex to deliver my stuff same thing they said they escalated 3 days os over but my parcel is not delivered they even said driver ran out of time on Wednesday my parcel is given a special delivery to my route . What is going on and I will have no choice but to take your name to Black Twitter noe TwitterX will make you trend.

Is my parcel safe will I even receive my parcel?