Rudi venter

On the 7/3/2022 my brother sent me i parcel on the 8 they inform me my parcel is in another town so i gave them the right adress and they said my parcel will be by me on the 16/3/2022 and till today my parcel is not arive. Today they tell me sorry but my parcel will be by me on 22/3/2022 im very dissapointed in the way they handeld my parcel