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Claude H

1 reviews | Active since Jul 2011

02 Apr 2015, 10:32

Refuse to answer their phones

I tried to get hold of Aramex to track a parcel that got sent from the US. After the voice prompts, the phone rang quite a few times, and finally was just pressed dead.<br> <br> Very unprofessional.

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Replies (1)
Aramex South Africa
Aramex South Africa's reply07 Apr 2015, 12:14
Official
Hello cfheyman,

We sincerely apologies for the above service which you have received from Aramex.

We have tested our phone lines for any technical issue and established that there has been a system error.

This matter has been resolved and the necessary process has been put in place to prevent the above from reoccuring.


Yours in Service,
T****ha Pillay