Put on hold only for call to be dropped

Item: Aramex South Africa
Rating: 2
Author: Gary V

Called repeatedly to trace a parcel i sent out of CT to Bloem and kept being told to just hold and in the end, i was cut off. didn't bother to call again and now I can't even get onto their website to check my parcel status. How many negative reports do you think it will take before this place wisens up and starts to actually deliver ?

Helpful (0)

Replies (1)

Aramex South Africa's replyOfficial

26 May 2015, 13:33

Hello garyct89,

Thank you for taking the time to share your comments with us.

We apologise for the great inconvenience you have experienced in this regard. Unfortunately after several attempts to contact you via phone and email we have not been successful.

Please contact your nearest Aramex office for more information and assistance on your enquiry.

Kind Regards,
Hein Bruyns
Customer Service Executive

Aramex South Africa's reply26 May 2015, 13:33

Official