POOR SERVICE NO TRACKING AND FALSE SERVICE ADVERTISING

So shipping something with aramex means that it takes them approx 3 days before a tracking number is activated on their system meaning the sender has sent the parcel the receiver cant find it and aramex doesn't even know it exists. Thats the whole point aramex doesn’t seem to get why their service is pathetic and you have a pathetic star rating on all platforms you have parcels float around for more than 2 days somewhere with no tracking what so ever so you cannot claim responsibility nor can the sender meaning the receiver has to carry the loss if there is a parcel gone!!either that or the people processing parcels are not equip or cannot do their jobs. HAVE A SYSTEM THAT WHEN A PARCEL IS DROPPED OFF AT A DROP OFF POINT IT IS SCANNED INTO YOUR SYSTEM WITH A BAR CODE SCANNER AND ACTIVE WITHIN MINUTES OF DELIVERY WITH STATUS AWAITING COLLECTION AT DROP OFF POINT People don’t mind waiting 3 days what is upsetting is that there is no tracking and poor problem solving on your side as clearly aramex is not equip and their system poorly thought out meaning you cannot help more than the website can so once again if a parcel goes missing we the payers of service run a loss and aramex just lifts their hands not claiming responsibility... CHANGE YOU SYSTEM as its clearly not working