1 reviews | Active since Dec 2015
POOR SERVICE
<p>I use Aramax drop box to send a parcel to my kids in Beaufort west.</p> <p>My parcel was misrouted no one had the decency to contact me back.</p> <p>I always use Aramex because its safe and convinient and fast but I'm very dissapointed in their service.</p> <p>I called several asking when this parcel will be delivered because my kids needed their stuff urgently.</p> <p>I was promised that the parcel will be delivered today 11/11/2016 its already 5 days later.</p> <p> </p> <p>Poor poor service I dont think ill use them in future.</p>
Dear Delicia
Thank you for bringing this to our attention.
We would like to investigate the matter however require the waybill number in question please.
A Customer Care Executive will be in contact with you shortly.
Kind regards
Customer Care Johannesburg - Aramex SA
Dear Delicia
Thank you for bringing this to our attention.
We would like to investigate the matter however require the waybill number in question please.
A Customer Care Executive will be in contact with you shortly.
Kind regards
Customer Care Johannesburg - Aramex SA
Waybill: ********** 4110
Waybill: ********** 4110
Good morning Delicia
I have recieved proof of delivery, executed on 11 November at 16:15 as promised.
We trust the matter has been resolved sufficiently.
We apologize for any inconvenience caused.
Kind regards
Customer Care Johannesburg - Aramex SA
Good morning Delicia
I have recieved proof of delivery, executed on 11 November at 16:15 as promised.
We trust the matter has been resolved sufficiently.
We apologize for any inconvenience caused.
Kind regards
Customer Care Johannesburg - Aramex SA