POOR SERVICE
<p> ********** 2065 TRACKER NR</p> <p>Parcel sent on 5/816 supposed to be delivered 8/8/16. Was not. Impossible task to get hold of competent people at offie Phoned ********** 300-engaged for more than hour. Phone P&Pay-they gave nr ********** 717-wrong number.</p> <p>Phoned ********** 00 held on for 20 min-non the wiser? </p>
Dear esme-van-dyk,
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience caused.
As per our discussions with you, we experience difficulty delivering the parcel on the 8th of August as there was no one at given address. Arrangements were then made to deliver this on the Saturday which was then completed.
We apologise for the break in communication. Relevant measures have been taken to correct this in the future.
Kind Regards,
Aramex SA
Dear esme-van-dyk,
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience caused.
As per our discussions with you, we experience difficulty delivering the parcel on the 8th of August as there was no one at given address. Arrangements were then made to deliver this on the Saturday which was then completed.
We apologise for the break in communication. Relevant measures have been taken to correct this in the future.
Kind Regards,
Aramex SA