POOR service

My parcel was delivered broken.

On the 02/03/2020. I have requested a friend to courier a parcel from limpopo to gauteng. On 12 march decided to email them they told me that my parcel had no contact details thats why it took time. On 13 I received an sms stating that they tried to call me but cud not reach me. I received my parcel damaged. I emailed them nd they called mon 16 march to tell me that the laptop was not ensured nd there is no where it can be replaced. I am out of words I so wish they replace my laptop because the cashiers at pick n pay are not aramex trained they just sell you the bag without it reading the terms and condition. Worse thing the laptop was protected just it was thrown around the bag it came in looked so old. They throw our parcel without care and they claim that to be replaced you need to ensure it.

I will never you aramex for as long as I live. POOR SERVICE AND SO IRRESPONSIBLE