POOR SERVICE

DBP*** was picked up by Aramex on 29 April 2021. My client never received parcel and we keep on trying to track the parcel without any results. My client, myself and the supplier contacted Aramex Pretoria just to find out that parcel has never been scanned. This parcel is nowhere to be found and was supposed to be a Mothers Day gift. Now I have an unhappy client, me as agent are unhappy and above all it gives my supplier, Exclusive Jewellery Worx a bad name. This is unacceptable.