POOR FOLLOWUP & DISGUSTING SERVICE

I have been waiting for a parcel that has been in the care of Aramex since the 26 March and in transit from the UK since 4 April (Is this shipment coming by Ox-wagon?). I have had minimal feedback from Thato Ntereke other than getting the impression that he feels it is not his problem and has not made any effort to assist me resolving this issue. It appears Aramex have no idea what they are doing, it used be a pleasure dealing with them but all my recent orders have had problems.<br> I ordered this same item from China using SAPO and received it in 13 days... that's 10 working days. Aramex shame on you for offering such an inferior service! Who would ever have believed the SAPO would out shine you, thank you SAPO.