Poor Customer Service and Incorrect Tracking

Giving 1 start becuase I cannot give nothing. Firstly its very frustrating to contact Aramex, Secondly I requested an update from Aramex, spoke to Edith on the whatsapp line, she gave me differnt information from what is on their system, and uppon asking her why this is she basically just logged off. I then spoke to Julia and requested to speak to a manager but she refused to give the details through to a manager, she also gave me different information on the shipment, so at this point in time I have 3 different sets of tracking and I still do not know where my parcel is. From the looks of it Aramex also does not know.