Poor customer service

<p>Sending a parcel to a place and they phone you to find out where is Limpopo. Then instruct them to rather send it back to sender before it gets lost. After 2 weeks I am still waiting for my parcel to be delivered back to me which is a major city. With my first phone call they informed me that they don't know where the destination is and that it is in Johannesburg and came from Polokwane. My goodness I just wanted you to deliver it 200km from me. After several phone calls they don't seem to know where my parcel is. Last week Wednesday they phoned me to say that my parcel will be delivered on Thursday. I phoned yesterday and again nobody can find my parcel. The man said that he will let me know the following morning what the status is about my parcel. Geuss what I had to phone them AGAIN to find out about my parcel just to get a response oh sorry I can't help you without the traccking nr. SERIOUSLY that same lady has been dealing with my query for the last 2 weeks. WHERE IS MY PARCEL????????????? It's not rocket science. "Return to sender.... oh ok next trip to where ever, put the parcel there." </p>