****ed off client

They don’t even deserve a star, they are the worst courier company ever. I have not received my parcel in over 20 days and Christmas is over and now a friend won’t get there gift. It is now the 27th December 2018 and when I have called the office they all decide to cut the call or decline it. 24th December 2018 the tracking said out for delivery at first, and at 16:53 they say attempted delivery, incorrect delivery address like seriously the only thing that should be attempted is getting people’s parcels to them on time. I can tell you now No one has even made an attempt to deliver to me. So if so can someone please get my parcel to me ASAP or can I fetch it myself, because I have no time for games.