PATHETIC SERVICE TO ARAMEX

I dropped off a parcel on the 19 November at Kathu Pick n Pay drop box to go to Kimberley. Today 28 November the parcel is still not delivered. I went on the site to track it and it only shows that it was scanned in at Kimberley on the 26 November. The lady wants her money back due to your pathetic service. This tracking nr is ***<br> <br> I also phoned 2 week ago about a complaint about the third people not collecting the parcels at the drop box on a daily basis as i send at least 4 parcels a week, and till date nobody phoned me back