Pathetic service. None existant in fact

Pathetic is the only word I can use to describe this companies service. Shut your Johannesburg depot down they are beyond useless. NIKE SOUTH AFRICA , find a better logistics company to carry your parcels. Delivery was scheduled between 20th and 27th December, it arrived at your Aramex Jhb depot at 13h29 on December 22.

It hasnt moved today is the 2nd Jan 2025. Ive phoned customer service multiple times and each time we waiting on operations to clarify and arrange delivery.

Are you taking the actual **** out of people. Your OPS manager has to be the laziest and most incompitent employee you have , they dont return calls or communicate at all , to date ive phone 6 times to 6 different people even a supervisor/manager.

If the item is missing or ****** ARAMEX WILL REPLACE IT AS IT WAS IN YOUR DEPOT, IF ITS STILL THERE DO YOU THINK ITS POSSIBLE TO DELIVER BEFORE THE INTENDED WEARER OUTGROWS THEM.

**** POOR SERVICE AND JUDGING BY ALL THE NEGATIVE REVIEWS ON HERE NOTHING GETS DONE ABOUT IT.

I WILL BE CONTACTING NIKE DIRECT TO HAVE THEM CHANGE COURIERS THIS IS SHOCKING.